Kale Cons to provide airmail revenue accounting service

Finnair Cargo, one of the leading cargo carriers in Northern Europe, and Kale Consultants Ltd., the leading solutions provider to the Airlines, Logistics and Travel (ALT) industry, have today announced the signing of a contract under which Kale will provide a complete outsourced airmail cargo revenue accounting service to Finnair Cargo.

This service will be carried out at Kale’s Managed Process Services (Kale-MPS®) centre in Mumbai, India. Airmail information, including CN38s, will be scanned in Finland and in Mumbai. Kale will then process the documents and generate invoices to postal authorities and airlines on behalf of Finnair Cargo. In addition, the service will include the full revenue accounting and production of management information for mail operations. Kale will use its own cargo revenue accounting software solution, CSP-AMBER®, to support this service.

This contract further cements the strong relationship that has existed between Finnair Cargo and Kale for many years.

Erkka Suvikumpu, VP Marketing & Business Development at Finnair Cargo, said “Airmail provides Finnair Cargo with a strong revenue stream of around 10 million Euros annually. We have been looking for ways to streamline the airmail accounting operation and enable long term cost savings. By outsourcing this operation to Kale Consultants we are confident we will achieve both of these objectives.”

He further commented, “We selected Kale because of its expertise in outsourced services, airline revenue accounting and cargo solutions. We have worked with and known Kale for many years and felt certain that they would provide the high level of service, confidentiality and financial accuracy that this operation demands.”

Peter O’Sullivan, Head of Cargo & Logistics Practice at Kale Consultants said, “We are delighted that Finnair Cargo has chosen Kale to provide this service. We are carrying out a quick implementation and we are on track to begin the operation from this spring. I am confident that we will deliver a high quality and reliable service that will exceed Finnair Cargo’s expectations.”

He added, “Although we already provide outsourced revenue accounting services to many airlines, this is our first airmail BPO contract. We intend to grow this business in the coming year. I believe our business understanding, BPO track record, and CSP-AMBER® software bedrock will provide a compelling proposition for many airlines.”

Source : MoneyControl